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Managed Care Information for CT Policyholders*

Thank you for selecting Berkshire Hathaway GUARD Insurance Companies as your Workers’ Compensation insurer. In addition to secure coverage, we provide extensive services as part of our effort to achieve complete customer satisfaction. Under this policy, you have chosen to be enrolled in a Managed Care Program (MCP). We have partnered with Coventry Health Care, a Connecticut State Certified provider, to administer this program. If a claim should happen to occur, our medical management activities are handled through our affiliate, GUARDCo, Inc. To better acquaint you with the information and procedures you need to know, we provide the following important materials:

Employer Instructions
Once you've read and understood the Managed Care Plan reference flyer, complete and sign the Employer Application Form and Summary of Employer Responsibilities; send to:
Berkshire Hathaway GUARD Insurance Companies
P.O. Box 1368
Wilkes-Barre, PA 18702
Attn: GUARDCo Manager – CT Managed Care Department

We will review and process the application, including submission to the State. A representative from the Connecticut Commissioner’s office will visit you to confirm: (1) your company is knowledgeable about the MCP; (2) you have access to Coventry’s on-line managed care services and tools; and (3) your company has an established safety program and a return-to-work program. Once these items have been successfully reviewed, your application will be approved. Then, a Coventry representative will contact you to schedule an implementation date; we recommend choosing one within two weeks of the request. Once set, you will receive an MCP certificate.  Upon certification, you should immediately initiate the MCP as outlined in the Employer Handbook. As part of this process, you will need the Initial Employee Notice and Employee Training Acknowledgement Form, Employee Notice at Time of Injury, and On-line Directory of Managed Care Providers. If you have any questions, do not hesitate to contact our office at 1-800-673-2465.

*This information is intended for policyholders utilizing managed care.


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